Get in touch
Karen and Bill
We answer messages within an hour during waking hours. Faster than that during dinner.
A few quick answers before you write
How fast will you get back to me?
Usually under an hour during waking hours, US Eastern. Slower on Sundays. If we miss you because we are out hiking or the cell signal is bad, you will hear back the same evening.
What should I mention in my message?
Dates you are considering (even rough), how many guests, and whether you have any specific questions about the driveway, pets, the jet tub, or anything else you saw on the listing. The more specific your message, the faster we can answer with something useful.
Should I message or call?
For first-time questions, the contact form is fastest because we can answer between things instead of in real time. For something you need an answer to today (like a same-day check-in change), text the phone number. We do not screen calls but we are often outside without a phone in our pocket.